Nokia Al-Saudia | Experiencing Immersive Learning

01Introduction to Six Sigma

Introduction to Six Sigma

1. History of Quality (Deming, Juran, JIT, Ishikawa, Taguchi, etc.)
2. Evolution of Six Sigma
3. Defining Six Sigma – philosophy and objectives
4. Overview of Six Sigma DMAIC process

02Stakeholders & Setting up a (SS) Project

Stakeholders & Setting up a (SS) Project

1. Identifying and Documenting stakeholder requirements
b. Data collection and analysis
c. Determining critical requirements
2. Project Selection Criteria
a. Identifying performance metrics
b. Using Financial criteria to evaluate project benefits
c. Maximizing project benefits for the organization
3. Project Planning
a. Creating Project Charter
b. Charter Negotiation
4. Managing Team Dynamics
a. Initiating teams
b. Stages of team evolution
c. Maslow’s hierarchy of needs
d. Motivation Techniques
e. Conflict Resolution Techniques
f. Management / Leadership styles
g. Roles played by people in a project
5. Important project management & planning tools

03Six Sigma Methodology – Define

Six Sigma Methodology – Define

1. Inputs – Need for six sigma project, Executive management sponsorship, core team identified
2. Tools
a. Organization hierarchy
b. High level process maps
c. High level Pareto charts
d. Idea generation and categorization tools
3. Outputs
a. Project charter
b. Established metrics
c. Problem statement
d. Roles & responsibilities

04Six Sigma Methodology – Measure

Six Sigma Methodology – Measure

1. Objectives of Measure Phase
2. Inputs – the outputs of the Define phase
3. Tools
a. Data collection tools and techniques
b. Measurement scales
c. Validation techniques (Gauge R & R)
d. Statistical distributions
e. Data mining
f. Run charts

01Introduction to Six Sigma

Introduction to Six Sigma

02Stakeholders & Setting up a (SS) Project

Stakeholders & Setting up a (SS) Project

03Six Sigma Methodology – Define

Six Sigma Methodology – Define

04Six Sigma Methodology – Measure

Six Sigma Methodology – Measure

Related Certificates

Lean Six Sigma Green Belt (LSSGB)

Six Sigma Black Belt (SSBB)

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Quality

Digital Transformation

Next Gen-IT

Big Data School

Cloud School

SOA School

Digital Marketing

Scrum & Agile

Corporate Sales

Marketing Strategy

Marketing Research

Quality

Six Sigma Green Belt (SSGB)

Program Outline: Syllabus

01Introduction to Six Sigma

Introduction to Six Sigma

02Stakeholders & Setting up a (SS) Project

Stakeholders & Setting up a (SS) Project

03Six Sigma Methodology – Define

Six Sigma Methodology – Define

04Six Sigma Methodology – Measure

Six Sigma Methodology – Measure

Related Certificates

Lean Six Sigma Green Belt (LSSGB)

Six Sigma Black Belt (SSBB)